Our Privacy and Confidentiality Policies

Counsellors have a fundamental ethical responsibility to take every reasonable precaution to respect and to safeguard their clients' right to confidentiality, and to protect from inappropriate disclosure, any information generated within the counselling relationship. This responsibility extends to disclosing whether or not a particular individual is in fact a client.

This general requirement for counsellors to keep all information confidential is not absolute since disclosure may be required in any of the following circumstances:

• There is an imminent danger to an identifiable third party or to self; 
• When a counsellor suspects, or is made aware of, abuse or neglect of any child; 
• When a disclosure is ordered by a court; 
• When a client requests disclosure, or 
• When a client files a complaint or claims professional liability by the counsellor in a lawsuit.